Reference

Terms and Conditions for Your makmur99 Account

These terms set out what you agree to when you open and use a makmur99 account, including how deposits via DANA, OVO, and GoPay are handled and what rules apply to your activity on the platform.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region rulesWallet verification requiredSubject to local law
makmur99 Terms and Conditions for Your makmur99 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you believe your account has been affected by a rule you did not agree to, contact us directly. We have three paths open to you — pick the one that suits how you want to communicate. All channels handle terms-related questions, account access disputes, and wallet verification issues tied to DANA, OVO, or GoPay.

Live Chat Open the chat widget from any page on makmur99. State your account email and the specific term or clause you want clarified. A support agent will respond during active hours.
Email Support Send your question to our support address with your registered account details. We use this channel for written records of any terms dispute or formal account review request.
Account Help Centre Log into your account, go to the Help section, and submit a terms-related ticket. This path is useful for flagging wallet-linked account issues tied to GoPay, OVO, or DANA.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just rules we set — they also define what you can expect from us. We hold account data securely, apply SSL encryption to all transactions including DANA and OVO deposits, and do not share your wallet details with third parties outside what the payment rail itself requires. If you want to request changes to your account data or close your account entirely, you can do that through the support channels listed above.

Data Handling

Your account information, including wallet identifiers for DANA, OVO, and GoPay, is stored securely and used only for account operation and verification — not for marketing to third parties.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your deposit method. You can clear these at any time via your browser settings without closing your account.

Account Security

Login requires your registered email and password. Any wallet-linked action — such as a GoPay or DANA withdrawal — goes through a secondary confirmation step before we process it.

Requesting Changes

To update your account details or request deletion of your data, contact support via live chat or email. We aim to action verified requests within the timeframe required by applicable rules.

Common Questions About makmur99 Terms

These are the questions we see most often about how these terms work in practice — covering account access, wallet rules, what happens if terms change, and how to contest a decision we have made about your account.

Yes. All funding methods including DANA, OVO, and GoPay are covered under the same account terms. Additional verification steps may come from the wallet provider's side, not ours.

We update the version date on this page when terms change. Continuing to use your account after the update counts as acceptance. Contact us before your next session if you want to dispute a change.

We may suspend access if we detect activity that breaches these terms. Where possible, we will notify you via your registered email before any action takes effect, unless the breach requires immediate response.

Submit a request through live chat or email support with your account details. We handle data requests in line with applicable rules and will confirm receipt and timeline when we receive your message.

Access depends on local law and is available only in eligible regions where the service is permitted. Players in Bekasi and other parts of Indonesia should confirm availability under their local regulations.

Use the Account Help Centre ticket system or email support with the specific clause you believe was applied incorrectly. We review all formal disputes and respond with a written explanation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.